Frequently Asked Questions
Everything you need to know about your LA VOÛTE experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored pieces or checking the 'Fit Note' section for style-specific advice.
What payment methods do you accept?
LA VOÛTE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers who prioritize sustainable fabrics and fair labor practices to ensure every LA VOÛTE piece is made to last.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team via live chat or email.